We will refund items that are:
- Unused.
- 'As new’ in appearance - no signs of wear, use, installation or damage
- In original packaging, which is in perfect condition (including all tags still attached)
- Being returned within 60 days from date of purchase
- (Perishable items with a "use by" or "best before" date must be returned and received by us within 30 days from date of purchase)
- Any products marked “FINAL SALE” are non-returnable and non-exchangeable for change of mind. Faulty goods are still covered under Australian Consumer Law
- Clearance Items - Please choose carefully as refunds or exchanges are not allowed on items for change of mind where the product is not faulty. Items with discounts over 30% are considered Clearance items.
For hygiene reasons there is NO refunds on helmets, hats, socks, caps, jerseys/shirts, shorts/pants, undergarments, drink bottles and eyewear unless they are faulty or not fit for purposes. Our returns policy does not affect your rights under the consumer guarantees which apply under the Australian Consumer Law.